GolfEtail.com Reviews

Ordered a pair of shoes and two clubs. Order came quick and when I returned one of the clubs I received a prompt refund. Thank you

Holy crap the marketing blasts. Don't do business with them unless you're super lonely and want five e-mails a day.

Purchased a pair of shorts (too small and didn't fit well) and a pair of sunglasses (poor quality).
In order to return I had to print a Return Authorization to be sent with merchandise.
I had to purchase a return label for $14.41. Usually shop on Amazon or Ebay where returns are free!

Ordered 2 golf shirts, when received one was the wrong size. I posted on their customer service page, they told me the replacement was already in the mail. Never sent or received. Additional requests to have this corrected have been ignored. They used to be a good company to deal with, went down hill fast.

Purchased a pair of golf shoes, which arrived with the box crushed nearly on all sides. I am not certain of the shoes integrity so I wrote the website to inquire about what one should do in this situation? There was also the question of the "protection fee" they charged me, and what was it entails? So far, two weeks later, I got absolutely NO response.

I ordered a retirement gift for a cowoker 2.5 years ago. About 6 months later, I started receiving 1-2 emails a day. I unsubscribed. I contacted support. This company understands NOTHING about customer service. I doubt they care about 1 star ratings, but at least now you know what you're signing up for...

I contacted them in regard to a return In the conversation they said that what I needed instead was inshort supply but they would charge my return from in store credit to full refund if I purchased at that time Well I have done what they asked and resubmitted info twice—no credit as promised
Said

Ordered two hats in three different colors and was sent 6 in the same color. Called customer service and I was talked down to in a angry tone. The customer service rep said he was sending me an email regarding the return and still nothing. This would be my second issue with bad customer service with Golfetail and I am done. There are plenty of other golf retailers I can spend my money on.

I have ordered at least five longsleeve pullovers by Adidas and Oxford America that were all great quality and less than $30 each. Always timely delivery. Also bought a chipping iron for $30 that I really love. I've never had to contact customer service, so I can't speak to that. Bought a great quality shag bag for $18 that was $30 on another site. Also, just picked up a three pack of good looking Bridgestone gloves for less than $20. Also purchased Etonic shoes for less than $50 that I'm very happy with. I like the clothing and accessories they offer at good prices.

Read past negative reviews and was a bit nervous in ordering from this company. Ordered a chipper and I received my order within a week. Being from Ohio I thought it would take longer being shipped from California. Product was exactly what I ordered. Will be doing future business with this company